Skip to main content

Jitbit

Jitbit is a company that provides various software solutions, with a focus on help desk and ticketing systems.

1 Go to Dashboard > Marketplace > Intelligent Web Secure.

IWS

2 Select Jitbit from the list.

3 You'll land on the overview page, with an additional tab: Installation (providing a step-by-step installation guide).

Overview

4 Click on INSTALL.

5 Provide a Name.

6 For Jitbit Url, input your Jitbit domain URL.

Jitbit domain URL

7 Select User Share A Single Username And Password Set By Admin for Who sets the credentials?

note

If you want to configure with "User Sets Username And Password," refer here.

User Share A Single Username And Password Set By Admin

8 Provide the Jitbit's username and password in Admin Username and Admin Password fields.

Install

9 Once the configurations are provided, click on INSTALL.

10 The Jitbit IWS application will be installed.

Jitbit IWS

11 Assign a user with the created Jitbit role. To do so, navigate to Users or Workspace Admins, click on the user you want to assign the role.

Workspace Admins

12 You will be taken to the user's Details tab, click on Roles.

13 Click on + ADD ROLE.

ADD ROLE

14 The available roles will appear; select iws-jitbit-role and click on ADD ROLES.

Available Roles

15 The Jitbit IWS will be enabled successfully.

16 As the next step, add the IWS extension to your application. For instance, Chrome extension is chosen here.

17 Direct to the SSO dashboard page by going to Applications > SSO, click on SSO DASHBOARD button.

SSO DASHBORD

18 To install the extension, click on click here.

Click here

19 You'll be directed to the extension. Click Add to Chrome.

Add to Chrome

20 Click Add extension.

Add extension

21 The extension will be added successfully.

Extension Added

22 Refresh the page if you are already logged in.

note

On reloading, the IWS Applications, Dashboard and Profile will be updated in the extension.

Reload

23 Click on Jitbit to log in with the extension.

Jitbit

24 You will be successfully logged into Jitbit.

Logged

Know more

Marketplace

Application Details

Application Execution